Refund policy
REFUND & RETURN POLICY
Effective Date: [Insert Date]
At DKC Threads LLC, customer satisfaction is important to us.
Return Eligibility
Customers may return eligible items within 30 days of receiving their order.
To qualify for a return:
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Item must be unused and unworn.
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Item must be in original packaging.
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Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
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Customized or personalized products
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Gift cards
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Final sale items
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Items damaged through customer misuse
Refund Process
Once your returned item is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@dkcthreads.shop.
Contact
Email: info@dkcthreads.shop
Phone: +1 (959) 274-0517